Conflict ManagementConflict is a word that usually has negative overtones which make us shy away from it; yet it is a major influence in personal fulfilment.
Conflict is a fact of life. It is a consequence of avoiding the non-fulfilling behaviour of isolation and it is inevitable when people come together. This does not have to be negative, since the management or resolution of conflict can lead to growth, development and progress. Conflict is often the source of dramatic improvement in personal circumstances, group situations and communities of all types. SICA-FICA undertakes education and training programmes in conflict management generally, and renders specific advice in the fields of Arbitration, Mediation & Conciliation, other methods of Alternate Dispute Resolution, the "Ombudsman" concepts and Good Governance.
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